Support Center

How can we help?

Our team is here to help you get the most out of Your 247 HVAC. Reach out anytime.

Email Support

Send us an email and we'll respond within 24 hours.

support@your247hvac.com

Response within 24 hours

Live Chat

Chat with our team in real-time during business hours.

Mon-Fri, 8am-6pm CT

Phone Support

Talk to a real person about your account or setup.

Mon-Fri, 9am-5pm CT

Common Questions

How do I connect my Google Calendar?

After signing up, go to Settings > Integrations and click "Connect Google Calendar". You'll be prompted to authorize access, and we'll automatically sync your availability.

Can I customize the SMS messages?

Yes! In your dashboard under Templates, you can customize all message templates while keeping our AI-powered conversation flow intact.

What happens if a lead texts outside business hours?

Our system works 24/7. We'll respond immediately, qualify the lead, and book them into the next available slot on your calendar.

How do I update my service area?

Go to Settings > Service Area to add or remove zip codes. You can also set different availability for different areas.

View all FAQs

Documentation

Detailed guides on setup, customization, integrations, and best practices for getting the most out of Your 247 HVAC.

Browse Documentation